Your privacy is important to us. Learn how we collect, use, and protect your personal information.
Our Commitment to Privacy
At Bean Brew Coffee, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile app, or purchase our products.
Information We Collect
- Personal information (name, email, phone number) when you create an account or place orders
- Payment information processed securely through our payment partners
- Usage data including website interactions, preferences, and browsing patterns
- Device information such as IP address, browser type, and operating system
- Location data when you use our mobile app or location-based services
How We Use Your Information
- Process and fulfill your coffee orders and subscriptions
- Provide customer support and respond to inquiries
- Send order confirmations, shipping updates, and delivery notifications
- Personalize your experience with product recommendations
- Improve our services through analytics and feedback
- Comply with legal obligations and prevent fraud
Information Sharing
- We do not sell, trade, or rent your personal information to third parties
- Share data with trusted service providers (payment processors, shipping partners)
- Disclose information when required by law or to protect our rights
- Share aggregated, anonymized data for business analytics
- Obtain your consent before sharing data for marketing purposes
Data Security
- Implement industry-standard encryption for data transmission
- Use secure servers and regular security audits
- Limit access to personal information to authorized personnel only
- Maintain physical and electronic safeguards
- Regularly update security measures to protect against threats
Your Rights
- Access and review your personal information
- Request correction of inaccurate data
- Delete your account and associated data
- Opt-out of marketing communications
- Request data portability in a machine-readable format
- Lodge complaints with supervisory authorities
Data Retention
- Retain account information while your account is active
- Keep order history for customer service and legal compliance
- Store payment information only as required by law
- Delete personal data upon account deletion request
- Maintain anonymized data for business analytics
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@beanbrewdubai.com
Phone: +971 4 576 5629
Address: Dubai, United Arab Emirates