Privacy Policy

Privacy Policy

Last Updated: MAY, 2026

At Bean Brew Coffee, we recognize the importance of protecting the privacy and security of the personal information entrusted to us by our customers. This Privacy Statement describes how Bean Brew Coffee and its affiliated companies collect, use, disclose, store, and otherwise process personal information obtained through our mobile application, websites, loyalty programs, customer service channels, stores, and other interactions with our brand. By accessing or using our services, you acknowledge that your personal information may be collected and processed in accordance with this Privacy Statement and applicable laws.

Bean Brew Coffee may collect personal information directly from you when you create an account, place an order, join the BB Coins rewards program, subscribe to marketing communications, participate in surveys or promotions, contact customer support, or otherwise interact with our services. The information we collect may include your name, email address, mobile phone number, date of birth, delivery addresses, account credentials, communication preferences, and any other information you choose to provide. We may also collect information relating to your purchases, loyalty activity, reward redemptions, customer service interactions, and preferences regarding our products and services.

When you use our mobile application, website, or digital services, certain information may be collected automatically through technologies such as cookies, software development kits (SDKs), analytics tools, and similar technologies. This information may include your IP address, device identifiers, operating system, browser type, application version, network information, pages viewed, interactions with our services, and other technical information that helps us understand how our services are used and how they can be improved.

Subject to your device settings and permissions, Bean Brew Coffee may collect location information to assist you in locating nearby stores, facilitating delivery services, providing location-based offers, and improving the overall customer experience. You may choose to disable location services at any time through your device settings; however, certain features of the application may not function as intended if location permissions are disabled.

The personal information we collect is used to provide and improve our products and services, process transactions, administer the BB Coins rewards program, personalize customer experiences, communicate with you regarding your account, respond to inquiries, provide customer support, conduct research and analytics, prevent fraud and unauthorized activity, comply with legal obligations, and deliver marketing communications where permitted by law. We may also use information to understand customer preferences, develop new products and services, improve operational performance, and enhance the security of our systems and platforms.

Bean Brew Coffee may share personal information with carefully selected service providers and business partners that assist us in operating our business and delivering services to our customers. These third parties may include payment processors, cloud hosting providers, technology service providers, analytics partners, delivery providers, marketing service providers, customer support platforms, and other vendors acting on our behalf. Such parties are authorized to process personal information only as necessary to perform services for Bean Brew Coffee and are required to maintain appropriate safeguards to protect the information they receive.

We may disclose personal information when required to do so by applicable law, regulation, court order, legal process, or governmental authority. We may also disclose information when we believe such action is necessary to protect the rights, property, safety, or security of Bean Brew Coffee, our customers, our employees, or others, or to investigate suspected fraud, security incidents, or violations of our terms and policies.

Bean Brew Coffee does not sell personal information to third parties. We may, however, share information in connection with a merger, acquisition, corporate restructuring, financing transaction, sale of assets, or similar business transaction, subject to appropriate confidentiality and security measures.

We take reasonable administrative, technical, and physical measures designed to safeguard personal information against unauthorized access, disclosure, alteration, misuse, or destruction. While we strive to use commercially acceptable means to protect personal information, no method of electronic transmission or storage can be guaranteed to be completely secure, and we cannot guarantee absolute security.

You may have certain rights regarding your personal information under applicable laws, including the right to access, correct, update, delete, restrict, or object to certain processing activities involving your personal information. You may also have the right to withdraw consent where processing is based on consent. Requests regarding personal information may be submitted using the contact information provided below, and we will respond in accordance with applicable legal requirements.

Bean Brew Coffee retains personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Statement, comply with legal obligations, resolve disputes, enforce agreements, and maintain appropriate business records. When personal information is no longer required, it will be securely deleted, anonymized, or otherwise disposed of in accordance with applicable laws and internal retention policies.

  • All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties
  • BEAN BREW COFFEE COMPANY LLC FZ will not pass any debit/credit card details to third parties
  • BEAN BREW COFFEE COMPANY LLC FZ takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However BEAN BREW COFFEE COMPANY LLC FZ (website) cannot guarantee the security of any information that is disclosed online
  • BEAN BREW COFFEE COMPANY LLC FZ is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted

If you have questions about this Privacy Statement or the manner in which Bean Brew Coffee processes personal information, please contact us at:

Bean Brew Coffee
Email: hello@beanbrewcoffee.com
Website: www.beanbrewcoffee.com
Customer Support: hello@beanbrewcoffee.com