At BEAN BREW COFFEE COMPANY LLC FZ, we strive to ensure that your orders are delivered safely, securely, and within the estimated delivery timelines.

Shipping & Delivery

• All orders are shipped through trusted third-party courier partners.
• Products are carefully inspected and securely packed before dispatch to ensure they arrive in good condition.
• Customers are requested to inspect the package upon delivery and sign the Proof of Delivery (POD) receipt as confirmation of receipt. Please retain the signed delivery receipt for future reference.

Delivery Areas

• We deliver across the United Arab Emirates (UAE).
• International shipping is available to selected countries, where applicable.

Delivery Time

• Within UAE: 1–2 working days after order confirmation.
• International Deliveries (where applicable): 4–10 working days, subject to customs clearance and local courier operations.
• Delivery timelines are estimates and may vary due to public holidays, customs procedures, weather conditions, or other unforeseen circumstances.

Delivery Charges

• Within UAE: Flat delivery fee of AED 10 per order.
• International Deliveries: Shipping charges vary based on the destination and will be displayed during checkout.
• Any customs duties, taxes, or import charges imposed by the destination country are the responsibility of the customer, unless otherwise stated.

Delivery Requirements

To ensure timely delivery, customers must provide:

• Full delivery address.
• Valid contact number.
• Email address.
• Any additional delivery instructions, if applicable.

Please note that incorrect or incomplete delivery information may result in delays or additional shipping charges.

Multiple Shipments

If an order contains multiple products, items may be shipped separately based on product availability or warehouse location.

Please note that multiple shipments may result in multiple postings to the cardholder’s monthly statement.

Delivery Confirmation

Delivery will be considered complete once the customer or an authorized recipient signs the Proof of Delivery (POD) receipt or the courier records successful delivery confirmation.